1. About the Website

The website is intended to provide devotees and visitors with information about Mumbadevi Mandir, including:

• Temple information and history
• Darshan timings
• Festivals and religious events
• Puja and Seva information
• Devotee enquiries
• Donation facilities, where available
• Temple photographs and galleries
• Contact information
• Announcements and updates

The information provided on the website is intended for general informational and devotional purposes.

2. Acceptance of Terms

By accessing this website, you confirm that:

• You will use the website only for lawful purposes.
• You will provide accurate information when submitting forms or enquiries.
• You will not misuse or interfere with the website.
• You will not attempt unauthorized access to the website or its systems.
• You will respect the religious nature and purpose of the website.

Mumbadevi Mandir reserves the right to update these Terms & Conditions from time to time.

3. Website Information

Mumbadevi Mandir makes reasonable efforts to ensure that information published on the website is accurate and up to date.

However, temple timings, festivals, Puja/Seva availability, programmes, events, or other arrangements may change due to:

• Religious occasions
• Festivals
• Administrative decisions
• Government instructions
• Security requirements
• Maintenance
• Emergency situations
• Other circumstances beyond the Mandir’s control

Devotees are advised to confirm important arrangements with the Mandir before making a visit.

4. Darshan

Darshan timings displayed on the website are provided for the convenience of devotees.

Actual Darshan arrangements may change due to crowd management, festivals, special religious ceremonies, security requirements, or other circumstances.

Entry into the temple premises may be subject to applicable temple rules and instructions issued by authorized temple personnel.

5. Puja and Seva

Where online Puja or Seva enquiry/request facilities are provided:

• Submission of an online form does not automatically guarantee confirmation of a Puja or Seva.
• A request may be subject to availability and temple procedures.
• The Mandir may contact the devotee using the information provided in the request.
• Puja/Seva timings may be changed due to religious ceremonies or administrative requirements.
• Devotees must provide accurate information while submitting a request.
• Any applicable charges will be communicated through the appropriate official channel.

6. Donations

Where donation facilities are provided, devotees should use only the official donation details, payment facilities, bank details, QR codes, or payment links published by Mumbadevi Mandir on its official website or communicated through an authorized Mandir channel.

Donations are voluntary and are subject to applicable laws, rules, and Mandir procedures.

Unless expressly stated otherwise, a donation is not a purchase of a commercial product or service.

A donation acknowledgement or receipt may be issued where applicable and subject to the information required for that purpose.

7. Online Payments

Where a third-party payment service is made available, payment processing is carried out by the applicable payment service provider and may be subject to that provider’s terms, conditions, and privacy policy.

Mumbadevi Mandir does not normally collect or store sensitive payment credentials such as:

• ATM/debit card PIN
• Credit card CVV
• UPI PIN
• Internet banking password
• OTP

Devotees should never disclose these credentials to anyone claiming to represent Mumbadevi Mandir.

Payment processing may be subject to the terms and policies of the applicable payment service provider.

8. Cancellation and Refunds

Cancellation and refund eligibility is governed by the dedicated Refund & Cancellation Policy published on this Website, together with any specific terms communicated at the time of booking, payment or donation. Please review the Refund & Cancellation Policy before completing a transaction.

• A request may be reviewed by the Mandir on a case-by-case basis.
• Where a refund is approved, the amount and method of refund will depend on the transaction and the applicable payment service.
• Payment-processing charges, where applicable, may affect the refundable amount.
• Some donations, completed religious services, or confirmed arrangements may not be refundable.
• Any specific cancellation or refund terms displayed at the time of booking or payment will take precedence for that transaction, subject to applicable law.

For a refund or cancellation request, please contact the Mandir using the official contact details published on this website and provide the relevant receipt, booking, or transaction details.

9. Contact and Enquiry Forms

Information submitted through contact, Puja, Seva, donation, or other forms must be accurate and complete.

Users must not submit:

• False information
• Fraudulent requests
• Offensive or abusive content
• Malicious code
• Unlawful material
• Information belonging to another person without authorization

Mumbadevi Mandir may decline to respond to inappropriate, fraudulent, or unlawful requests.

10. WhatsApp and Third-Party Communication

The website may provide a WhatsApp button or links to other communication platforms.

When you use such services, you are also subject to the terms and privacy policies of those third-party platforms.

Mumbadevi Mandir is not responsible for technical problems, outages, or privacy practices of third-party communication platforms.

11. External Links

The website may contain links to third-party websites, social-media platforms, payment gateways, maps, or other online services.

These links are provided for convenience.

Mumbadevi Mandir does not control or guarantee the content, availability, security, or privacy practices of external websites.

Users should review the applicable terms and privacy policies before using third-party services.

12. Intellectual Property

Unless otherwise stated, the content appearing on this website, including:

• Text
• Temple photographs
• Logos
• Graphics
• Designs
• Videos
• Website layout
• Images
• Other original materials

may be owned by, licensed to, or used with permission by Mumbadevi Mandir.

No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission, except where permitted by applicable law.

Devotional or informational content may be shared for genuine non-commercial purposes where appropriate, provided that the content is not altered or misrepresented.

13. Photography and Temple Images

Photographs and videos published on the website are intended to provide devotees with information and a visual representation of the Mandir and its activities.

Photographs may include devotees, religious ceremonies, festivals, or public events.

Mumbadevi Mandir will make reasonable efforts to respect privacy and applicable requirements regarding the use of photographs.

14. Prohibited Activities

Users must not use the website to:

• Commit or encourage unlawful activities
• Attempt to gain unauthorized access to the website
• Introduce viruses, malware, or harmful code
• Interfere with website operations
• Scrape or systematically copy website content without permission
• Impersonate the Mandir or its representatives
• Submit fraudulent donation or Puja/Seva requests
• Misuse temple information
• Publish defamatory, abusive, or unlawful material through website facilities

Violation of these terms may result in restriction or termination of access and may be reported to the appropriate authorities where required.

15. Website Availability

Mumbadevi Mandir will make reasonable efforts to keep the website available and functioning.

However, uninterrupted availability cannot be guaranteed.

The website may temporarily become unavailable due to:

• Maintenance
• Technical problems
• Server issues
• Security incidents
• Internet or telecommunications failures
• Third-party service interruptions
• Circumstances beyond reasonable control

16. Accuracy of Information

While reasonable care is taken to maintain the information on the website, Mumbadevi Mandir does not guarantee that every piece of information will always be complete, current, or error-free.

Important information such as Darshan timings, Puja/Seva schedules, festival programmes, and special arrangements may change without prior notice.

17. Limitation of Liability

To the extent permitted by applicable law, Mumbadevi Mandir shall not be responsible for losses arising from:

• Temporary website unavailability
• Reliance on outdated website information
• Third-party website or payment-gateway failures
• Internet connectivity problems
• Unauthorized access caused by circumstances beyond reasonable control
• Changes to temple schedules or arrangements
• Events or circumstances outside the reasonable control of the Mandir

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot legally be excluded under applicable law.

18. Force Majeure

Mumbadevi Mandir shall not be responsible for delays, cancellations, or inability to provide website-related services caused by circumstances beyond reasonable control, including:

• Natural disasters
• Fire
• Flood
• Epidemic or public-health emergencies
• Government restrictions
• Security situations
• Power or network failures
• Strikes
• Civil disturbances
• Technical failures
• Other unforeseen circumstances

19. Privacy

Your use of the website may involve the collection and processing of personal information.

Please refer to the Privacy Policy available on this website for information about how personal data may be collected, used, stored, and protected.

The Privacy Policy forms part of the information governing your use of the Website and explains how personal information submitted or processed through the Website is handled.

20. Changes to These Terms

Mumbadevi Mandir may revise these Terms & Conditions whenever necessary.

The updated version will be published on this page along with the revised “Last Updated” date.

Continued use of the website after changes are published indicates acceptance of the updated terms, subject to applicable law.

21. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any dispute relating to the use of this website shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction under applicable law.

Nothing in these Terms & Conditions shall prevent a person from exercising any statutory rights or remedies available under applicable Indian law.

22. Grievances and Contact

For questions, complaints, corrections, cancellation or refund requests, or other concerns regarding these Terms & Conditions or Website services, please contact:

Shree Mumbadevi Mandir Charities
Mumbadevi Road, Zaveri Bazar, Mumbai – 400002
Phone: 022 22424974
Email: mumbadevimandir@yahoo.co.in